About I-80 Roadside, Iowa

How we handle your call from I-80

1. You call (319) 319-4889 and tell us which way you were heading on I-80, the nearest exit or mile marker, and what is wrong.
2. We give you the price and the timing for that spot, any fee that could apply and any part you can pay in cash.
3. You agree and give a payment card, which at this point is only held.
4. We then send a tow truck or roadside technician to the exit, mile marker or lot you described.
5. If more work turns out to be needed, you get a new price for it and can accept it or turn it down.
6. After the job we charge the card, and the receipt shows the card amount and any cash amount agreed.

You get the price first

Each service has a from-price on our price list. A tow starts from $124, a winch-out from $130 and a flat tire change from $98. Availability, the hour, distance, weather and the vehicle can push a job past its from-price. So the number that counts is the one you hear on the call, before anyone sets out. The full list, with what moves each price, is on what a tow costs on I-80.

Paying by card and cash

We book every job on a payment card, even one partly paid in cash. We hold the card before help is sent and charge it only after the job is done. If a cash part is agreed, pay the person who does the job that amount and no more. Anything beyond it has to come through us as a new price that you approve.

Cars, pickups and bigger vehicles

Every from-price on this site is set for a car, SUV, pickup or van. You may drive something bigger or out of the ordinary, such as a motorhome, a vehicle pulling a trailer, a motorcycle or a lowered car. If so, say so at the start of the call. We tell you before anyone is sent whether we can send help for it and what it costs.

Booking roadside help ahead

You can book help days ahead, by phone or with the request form on the contact page. The card stays on file with no hold until the job time. We hold it when help is sent and charge it after the job. Should the price change when the job is arranged, we ask you to approve it again.

What we do not offer

We do not make, cut or program car keys, and we offer no locksmith service: lockout help opens a car with the keys shut inside. Crashes with injuries, fires and cars stopped in live lanes go to 911 before anything else.

Where on I-80 we take calls

We take calls from any part of I-80 in Iowa. The pages on this site cover mile 17-117, mile 143-237 and mile 259-284, with Cass, Adair and Poweshiek counties. Atlantic and Grinnell have town pages of their own.